Associate of Applied Science in Computer Support Specialist

San Antonio College (Alamo Colleges)

This degree helps the student prepare for a career as a computer support specialist. Computer support specialists help with log-in difficulties, operating system and software malfunctions, network technologies, and even hardware issues. All computer support positions require strong analytical thinking and problem-solving abilities, as well as customer support and service capabilities. Students will learn a variety of computer-based support skills.Technical support specialists may go on to supervisory positions in which they oversee the work of support staff and handle more complicated problems. With additional training or education, a support specialist may pursue a career as a quality assurance engineer who tests computer programs for problems, or designs software to perform such tests.