Certificate IV in Hospitality (111109H)

Australian Professional Skills Institute

The Certificate IV in Hospitality offers an extensive and comprehensive skill set designed to empower individuals with a deep understanding of the hospitality industry. Students will gain proficiency in a broad range of hospitality skills while developing sound knowledge of industry practices. Within Western Australia’s bustling hospitality scene, this qualification enables learners to work both independently and as part of a team, essential for success in leadership roles within the industry. From enhancing customer service experiences to managing conflict, students will delve into various facets of hospitality operations. The curriculum covers diverse areas, including managing finances within a budget, coaching others in job skills, rostering staff, leading and managing people, and monitoring work operations. Additionally, students will focus on implementing and monitoring work health and safety practices, crucial for ensuring a safe and compliant workplace.

111109H